Previous incidents
October 2025
Oct 21, 2025
1 incident
Hiro unresponsive
Downtime
Resolved Oct 20, 2025 at 11:53pm UTC
Hiro continues to be responsive since the initial outage was identified as mitigated.
We thank our members for their patience during this brief outage window.
2 previous updates
September 2025
August 2025
Aug 22, 2025
1 incident
Unable to access Hiro app
Downtime
Resolved Aug 22, 2025 at 4:51am UTC
The team at Kinde, Hiro's authentication provider, have implemented a fix affecting their systems (which caused degraded Hiro access). Access to Hiro is generally restored, but we continue to monitor.
2 previous updates
Aug 11, 2025
1 incident
Unable to access Hiro app
Downtime
Resolved Aug 11, 2025 at 4:58am UTC
Access to Hiro has been restored.
1 previous update