Previous incidents

We identified a momentary connectivity interruption affecting our Azure database infrastructure.

Connectivity has been restored and Hiro is operating normally again. We are continuing to monitor closely and will complete a root cause review.

We apologise for the inconvenience.

Authentication responsiveness has returned to normal and access to Hiro is working again.

This disruption was caused by an upstream incident with our authentication provider, Kinde, affecting their AU region. Kinde have advised that latency has returned to normal and they are continuing to monitor the result. We will keep monitoring from our side, but service is currently operating normally.