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Downtime

Hiro unresponsive

Oct 20, 2025 at 11:09pm UTC
Affected services
Hiro App (app.ourhiro.io)

Resolved
Oct 20, 2025 at 11:53pm UTC

Hiro continues to be responsive since the initial outage was identified as mitigated.

We thank our members for their patience during this brief outage window.

Updated
Oct 20, 2025 at 11:14pm UTC

The issue is mitigated and we are continuing to monitor.

Created
Oct 20, 2025 at 11:09pm UTC

We are aware that some members are unable to access Hiro. We are investigating with urgency.