Previous incidents

Resolved - the issue affecting logging into Hiro has now been resolved by our third-party authentication provider.

Update: Access Issue Resolved

Incident Summary:
Earlier today, some users were unable to sign in to Hiro due to an issue with our third-party authentication provider.

Cause:
The provider has confirmed that the issue was caused by an unexpected effect during a routine code deployment. Once the problem was identified, the deployment was promptly reversed, and access to Hiro was restored.

Resolution:
The authentication provider is conducting a detailed analysis of the incident to understand w...