Update: Access Issue Resolved
Incident Summary:
Earlier today, some users were unable to sign in to Hiro due to an issue with our third-party authentication provider.
Cause:
The provider has confirmed that the issue was caused by an unexpected effect during a routine code deployment. Once the problem was identified, the deployment was promptly reversed, and access to Hiro was restored.
Resolution:
The authentication provider is conducting a detailed analysis of the incident to understand w...