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Downtime

Hiro app unavailable

May 25, 2026 at 12:42am UTC
Affected services
Hiro App (app.ourhiro.io)

Resolved
May 25, 2026 at 12:44am UTC

We identified a momentary connectivity interruption affecting our Azure database infrastructure.

Connectivity has been restored and Hiro is operating normally again. We are continuing to monitor closely and will complete a root cause review.

We apologise for the inconvenience.

Created
May 25, 2026 at 12:42am UTC

We are aware of issues accessing the Hiro app with timeouts and reports "Hiro is temporarily unavailable".

We are investigating this issue with urgency.