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Downtime

Hiro app unavailable

Apr 17, 2025 at 2:21am UTC
Affected services
Hiro App (app.ourhiro.io)

Resolved
Apr 17, 2025 at 2:38am UTC

RESOLVED - Access to Hiro has been restored. We are continuing to monitor for stability.

Updated
Apr 17, 2025 at 2:27am UTC

We have identified the issue and are working on a resolution.

Created
Apr 17, 2025 at 2:21am UTC

We are aware of an incident affecting access to the Hiro app, where users are experiencing an error message saying ":( Application Error". We are reviewing with urgency.